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Terms & Conditions

Effective Date: 06/07/2025

This website is operated by Siachen Naturals. Throughout the site, the terms “we,” “us,” and “our” refer to Siachen Naturals.

By visiting our website or purchasing from us, you engage in our “Service” and agree to comply with the Terms set out below. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.

Please read these Terms carefully. If you disagree with any part, you may not use this website or purchase our products.

Use of Our Website

  • You must be at least the age of majority in your state or country or have the consent of your legal guardian to use this site.

  • You agree not to use our products for any unlawful purpose or violate any laws.

  • You must not transmit malware, viruses, or destructive code.

Products and Availability

  • All products on this website are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

  • We do our best to describe and photograph products accurately, but we do not guarantee that your monitor will display colors perfectly.

Accuracy of Information

  • Information on this site is provided for general purposes. We are not responsible if content is incomplete, inaccurate, or outdated.

  • We reserve the right to modify content at any time but have no obligation to update information.

Orders and Billing

  • We reserve the right to refuse or cancel any order at our discretion.

  • You agree to provide accurate, current, and complete information for all purchases and accounts.

  • You agree to update your details, including contact and payment information, to keep them accurate.

Intellectual Property

  • All content, images, text, logos, and graphics are the property of Siachen Naturals and may not be copied or used without our express written consent.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for any content, policies, or transactions conducted with third parties.

Limitation of Liability

  • We are not liable for any loss or damages arising from your use of our website or products, except as required by law.

Changes to Terms

  • We reserve the right to modify these Terms at any time. It is your responsibility to check this page regularly. Continued use of the site after changes constitute acceptance.

  • If you have any questions about these Terms, please email on siachen.naturals@gmail.com .

Privacy Policy

Effective Date: 06/07/2025

At Siachen Naturals, your privacy matters. This policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

What We Collect

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  • Name, address, email, and phone number.

  • Payment details (processed securely through our payment partners).

  • Device and browsing information, including IP address and cookies.

  • Any information you voluntarily provide (e.g., product reviews).

Use of Information

  • Process orders and deliver products.

  • Communicate with you about your purchases or inquiries.

  • Improve our website and services.

  • Send promotional offers if you have opted in.

Cookies

  • We use cookies to improve your experience. You may disable cookies in your browser settings, but some features may not function properly.

Sharing Your Data

We do not sell your data. We may share your information with:

  • Payment processors.

  • Shipping partners.

  • Service providers who help operate our business.
    We require all partners to handle your data securely

Security

  • We take reasonable measures to protect your information, including secure servers and encryption for payment data.

Your Rights

You can request to access, correct, or delete your personal information by emailing on siachen.naturals@gmail.com.

Changes to This Policy

  • We may update this policy periodically. We will post updates on this page. Please check regularly.

  • If you have questions about our Privacy Policy, contact us at siachen.naturals@gmail.com

Shipping Policy

Effective Date: 06/07/2025

At Siachen Naturals, we aim to deliver your orders safely and on time.

Order Processing

  • Orders are processed within 2–4 business days after payment confirmation.

  • Orders are dispatched Monday through Saturday, excluding public holidays.

Delivery Timeline

  • Estimated delivery: 5–10 business days from dispatch.

  • Remote areas may require additional time.

Shipping Charges

  • Shipping costs are calculated at checkout.

  • Free shipping may apply for orders above a specified value (as announced on the website).

Tracking

  • You will receive a tracking link by email once your order ships.

Address Accuracy

  • Please ensure your delivery address is correct. We are not responsible for delays or losses due to incorrect addresses

Undeliverable Packages

If the courier cannot deliver after repeated attempts, the package may be returned. Re-shipping fees will apply.

Damaged Parcels

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Refund & Return Policy

Effective Date: 06/07/2025

Your satisfaction is important to us. Due to the nature of our food products, we have certain guidelines for returns and refunds

Returns

We do not accept returns on perishable items unless:

  • The product is damaged or defective.

  • The item received is different from what you ordered.

Refund

  • If your claim is approved, we will process a refund to your original payment method within 5–7 business days.

  • Shipping charges are non-refundable.

Cancellations

  • Orders can be cancelled before they are dispatched. After dispatch, cancellations are not possible.

Non-Returnable Items

We cannot accept returns for:

  • Opened or used products.

  • Items without original packaging.

If you have any questions about your order, please reach out to us at siachen.naturals@gmail.com

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