PRIVACY POLICY

A legal disclaimer

LAST UPDATE: August 13th 2024

INTRODUCTION

Siachen Naturals Private Limited (“Siachen” or “we” or “Company” or “us” or “our/s”) is committed to practicing the highest degree of protection of every information that we collect from the visitors, users, and others who use our website (“Website”). Safeguarding the privacy of our User’s data is of paramount importance to us. This Privacy Policy (“Policy”) outlines how we collect, use, store, transfer, and disclose your Personal Information.

By using our Website, you agree to the collection, use, sharing, and processing of your Personal Information as described in this Policy. If you provide Personal Information about someone else, you confirm that they are aware and consent to our use of their information. If you do not agree, you may opt out at any time to prevent further use of the information shared. This Policy applies to all Users of our Website.

SCOPE

This Policy is an electronic record in the form of a contract under the Indian Contract Act, 1872. It is published following the Information Technology Act, 2000 and the rules made thereunder. The Policy is binding on all Users by mere usage of our Website and is a legally binding document between you and the Company.

We collect, use, store, transfer, and disclose your Personal Information only to the extent mentioned in this Policy. Our data handling practices comply with the prevalent laws of India, and we adhere to the highest industry standards to protect the privacy of our Users.

CONSENT

By using our Website, you consent to the data handling practices mentioned in this Policy. Your continued use of the Website implies your consent to the disclosure of your Information as described herein. This Policy should be read in conjunction with the Terms and Conditions of our Website.

We do not share any Personal Information with third parties without prior consent unless required by law. If you are not eligible to undertake legally binding obligations or provide ‘Consent’ as per applicable laws, you should not use or avail of the services on the Website.

INFORMATION CATEGORY

1. Personal Information:
We collect Personal Information that may include, but is not limited to, your full name, contact number, email ID, location, address, log-in and password details, and payment information. This also includes any information you provide through email, phone, mail, or social media handles mentioned on our Website.

2. Non-Personal Information:
Non-Personal Information includes information that does not identify an individual, such as browser type, ISP, IP address, device details, and usage statistics. We may collect this information through your use of the Website or through surveys, questionnaires, or ‘get in touch’ forms on our Website.

HOW WE COLLECT THE INFORMATION

We collect Information when you register, log in, make purchases, or interact with our Website. This includes any information you provide voluntarily through user support or social media channels. We also collect device and connection-specific information when you access or use the Website.

HOW WE USE THE INFORMATION

We use your Information to evaluate, personalize, and develop our business, providing you with a safe and customized experience. This includes:

- Improving user experience on the Website.
- Delivering services as per the Terms of Conditions.
- Analyzing demographic and profile data.
- Providing resolutions for issues faced on the Website.
- Marketing and promotion of our services.

We may use your Information for web traffic analysis, troubleshooting, fraud prevention, and security purposes. In certain cases, we may share your Personal Information with third parties to comply with legal obligations.

SHARING OF INFORMATION

We may disclose your Information to entities required to provide services to you, ensuring they adopt equivalent security measures. This includes:

- Service providers for website hosting, data storage, payment processing, etc.
- Law enforcement agencies as required by law.
- Affiliates in case of business restructuring.

We may share your Information to respond to inquiries, investigations, or alleged infringements.

THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We have no control over these websites and are not responsible for their data handling practices. We recommend reading their privacy policies to understand how they handle your data.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and other tracking technologies to collect and store information when you visit the Website. These help us provide a better user experience by remembering your login details and preferences. You can control cookies through your browser settings, but rejecting cookies may limit your use of certain features on the Website.

PROTECTION OF INFORMATION

We are committed to maintaining the privacy of your Information by storing it in India and complying with industry-standard security safeguards. We use secured servers and limited access to authorized personnel. However, we cannot guarantee 100% security of data over the internet and are not liable for unauthorized access or data breaches from your electronic devices.

THIRD-PARTY ANALYTICS

We may use third-party analytic tools like Google Analytics to monitor and analyze your usage of our Website, helping us enhance user experience. These tools may collect and share your Information to evaluate Website performance.

LIMITED LIABILITY

We are not responsible for any breach committed by service partners, affiliates, or third-party websites. We are also not liable for any loss, damage, or misuse of your Information due to events beyond our control, including but not limited to natural disasters, civil disturbances, and unauthorized access.

MINOR

Our Website is not intended for use by minors. We do not solicit or collect Information from minors. If a minor accesses our Website, we assume that they have taken consent from their parents or legal guardians. We are not responsible for any mishandling or misuse of our Website by minors or their consenting guardians.

COPYRIGHT

We reserve the right over the content on our Website, including images, logos, illustrations, and texts. You agree not to tamper with or alter any content on our Website. However, we do not reserve any right over the content presented by sellers for their respective products.

CHANGES TO THIS POLICY

We reserve the right to update, change, or modify this Policy at any time. The Policy will be effective from the date of such update, change, or modification.

OPT-OUT

If you do not agree with the terms of this Policy, you may opt out of our Website. To discontinue the use of our Website, cancel your account, or remove/alter your Personal Information, please email us at info@siachennaturals.com.

GRIEVANCE OFFICER

Under the Information Technology Act, 2000, the Grievance Officer is:

Name: Tsetan Dorjay
Address: Tongspon Pa, Aranoo Nubra, Kobet, Leh, Jammu and Kashmir – 194401
Mobile: 8082009862
Email ID: tsetan.dorjay@siachennaturals.com

CONTACT US

If you have any questions, concerns, requests, or suggestions regarding this Policy, please reach out to us at info@siachennaturals.com.